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This is a new service - your feedback will help us to improve it.

Report a street cleaning problem

We undertake regular cleaning throughout Walsall Borough. This includes sweeping, weed treatment and litter picking on roads, pavements and public land.

You can use this service to report problems with:

  • dog fouling
  • fly posting
  • litter (general litter and waste, glass, leaves)
  • litter bin (bin is damaged, bin is full)
  • syringe

We will prioritise cleaning up anything that is hazardous.

Problems on private land

We can only deal with problems that are on public land. If you own the affected property, it is your responsibility to resolve it. We may take enforcement action if you don't.

We are not able to tackle problems that are on property that belongs to a partner agency or other public sector body.

If the problem is:

What you need to tell us

To report a problem with street cleaning, you will need to tell us:

  • what the problem is
  • where it is (you can pinpoint the location on a map, or describe where it is)

You can also provide photographs, if it is safe to do so. Each image must not be over 5MB in size.

Make a report

You can use your online account to continue with your report. If you sign in, you’ll also be able to check the status of your transactions.

Continue if you want to remain anonymous

If you're unable to complete the online form, you can contact the clean and green team.

Our customer experience staff will take you through the process and tell you how to send your evidence.